Collision Assistance Program
collisionassistance@granvilletoyota.com
(604)263-6417
We offer you many years of experience and knowledge to assist you and your damaged vehicle through the collision repair process.
We will recommend and monitor a high quality, repair facility, in your area, to be sure your vehicle is returned to pre-accident condition.
The chosen repair facility will ensure you are provided with alternate transportation, a courtesy care, during the repair process.
For your convenience, we can arrange for your vehicle to be picked up and/or dropped off at our either our dealership locations.
After a period of time we will call you to ensure you were satisfied with the process and the repair work performed.
Contact our Servers Advisors for more information.
As a Valued Granville Toyota customer, this additional service is offered to you at no charge.
It is just one way we would like to say thank you for trusting us for your automotive needs..
What to do if you get in a collision or you vehicle is vandalized...
Call your insurance company, either ICBC or a private insurer, and make an appointment to have your claim assessed and processed.
Call Granville Toyota (604)263-6417 and ask for our Collision Assistance Program Manager and inform him of the extent of the damage to your vehicle. We will be at your side the rest of the way.
What Granville Toyota will do for you...
Our representative, or one of your choice, will arrange an appointment for you at a qualified repair facility in your area or on of your choice or, if you prefer, we will give you the name of the shop and manager so you can handle directly.
We will assist in getting your damaged vehicle into the repair shop as well as returning it to Granville Toyota, if that's is where you would prefer to pick up your vehicle.
Courtesy cars are available through the repair facility, however, please keep in mind that an appointment must be made prior to alternate transportation being arranged.
Your vehicle will be returned to you with the assurance that repairs have conformed to the highest standard of quality. Feel free to contact us at any time during or after the repairs. Just ask for the Collision Assistance Program Manager at (604)263-6417